I have not received my electronic copies of my Diploma and Transcript
Did you check the email account that you used when you created your ged.com profile?
If yes, please check your spam folder. If you still have not received it, then you must email firstname.lastname@example.org. In the email, you must include your name, surname and GED® ID number.
The link to access the electronic copies of my Diploma and Transcript has expired
The links to access the electronic copies that are emailed to you for students who have recently passed the GED will expire after 180 days. Should you for any reason order another electronic Diploma or Transcript, this download link will expire after 60 days. If the links expire before you have accessed and downloaded your Diploma and Transcript, you must log into your GED.com profile and reorder. The cost to re-order is $15 each.
How do I order paper-based credentials?
Click on “My Scores” in your GED® profile and then on “Order Duplicates”. Ensure that you specify Paper Diploma and Transcript. Please note that the GED® will courier each document individually at your own cost.